Terms and Conditions

Terms & Conditions

Last updated: 05.11.2025

1. Identity of the Practitioner

Ioanna Lapata founder of Tibetan Wise Traditions
Chemin Clos du Vernay 35, 1677 Prez-vers-Siviriez, Switzerland
Email: tibetanwt@gmail.com
Phone: +41 79 636 37 30

Services offered: Tibetan Naturopathy Consultations, Tibetan Energy Practices, Tsa Lung, Emotion Code, Positive Psychology Coaching, and related complementary wellbeing support.
Sessions may be conducted in-person or online (Zoom / WhatsApp / Google Meet etc),in greek or english.

2. Acceptance of Terms

By booking or receiving services, you confirm that you have read, understood, and agree to these Terms & Conditions.

3. Professional Status & Medical Disclaimer

Although the Practitioner holds a university degree in Dentistry (DDS), all services provided by Tibetan Wise Traditions are offered solely as complementary and holistic practices.

The Practitioner has completed training in Tibetan Medicine at TME – Tibetan Medicine Education Center (Neuchâtel, Switzerland), is a Certified Emotion Code Practitioner (Discover Healing), and trained in Positive Psychology Coaching (Naturalistico and HarvardX -Happiness Managing Happiness online Course).

These services do not constitute medical, psychological, or psychiatric diagnosis or treatment. Clients are required to maintain regular contact with licensed healthcare providers for medical, or psychological concerns.

In case of emergency, contact your doctor or local emergency services immediately.

4. Client Responsibility

Clients agree to:

Provide accurate health and personal information,

Participate voluntarily and responsibly,

Follow up with licensed healthcare providers when recommended.

No outcomes or results are guaranteed.

5. Fees & Payment

All prices are listed on the Services or Booking page and expressed in CHF.
Accepted payment methods: bank transfer, TWINT, cash, or online payment.
Payment is due at or before the session unless otherwise agreed.

6. Cancellation & No-Show Policy

Clients may cancel or reschedule up to 24 hours before the appointment at no charge.

Cancellations within 24 hours or failure to attend will incur 100% of the session fee.

Applies to both in-person and online sessions.

7. Refunds

Once a session has taken place, all fees are non-refundable.

8. Online / Distance Sessions

Clients are responsible for:

Stable internet connection

Private, quiet space

Secure use of video platform (Zoom / WhatsApp / Meet by Google,etc )

No session recordings are allowed unless both parties consent in writing.

9. Confidentiality & Data Protection

All personal data is handled according to the Privacy Policy. By booking a session, clients consent to data processing for communication, scheduling, and professional record-keeping.

10. Liability Limitation

To the fullest extent permitted by Swiss law, liability is limited to the amount paid for the relevant session.
No liability is accepted for indirect, consequential, or financial damages.

Nothing in this clause excludes liability where prohibited by law.

11. Intellectual Property

All content, materials, and teachings are the property of Tibetan Wise Traditions and may not be copied, reproduced, or distributed without written permission.

12. Governing Law & Jurisdiction